The JTSMA have received an e-mail from Justin Ryan who is researching disabled peoples' use of the Southeastern railway. If you would like to help improve services by taking part in this survery, please read on.
Dear Participant
My name is Justin Ryan and I am the Accessibility and Inclusion Manager for Southeastern Railway. As part of a university course in Inclusive Design I am carrying out research into disabled peoples use of the railway.
I would like to understand what disabled people know of the railway, what helps them to be able to use it or indeed prevents them from doing so. I would also like to understand what may need to change for them to start using the railway more or for the first time.
Below you will find a link to the on line questionnaire which I hope you will find the time to respond to. You should be able either to click directly on the link or you can copy and paste it directly into your web browser, it is all done on line and nothing is downloaded to your computer. The survey will take between 10 -20 minutes depending on your responses and should be completed in one go. You will find the first questions relate to your willingness to take part and these do need to be answered before continuing with the rest of the survey.
Your responses will be invaluable to me whether or not you use the railway and indeed whatever your mode of transport is.
If you know other disabled people with internet access, possibly within your group or charity, I would appreciate it if you could pass this e mail on.
No participants details will appear in the final report and all responses will only be seen by me.
Unfortunately I cannot accept paper versions of the survey as I wont have the time to do lots of manual entries .This will affect the randomness of the survey (ie limited to those with internet access) but I will make this clear in my findings.
Many thanks for taking the time to take part in this survey.
The closing date for the survey is 22nd July.
If you would prefer a large print version of the survey, please click on the large print link indicated, the survey will also work with screen reading software.
Standard Size http://www.surveymonkey.com/s.aspx?sm=BAEqIHaZNesx8e2vie_2fOVA_3d_3d
Large Print Size http://www.surveymonkey.com/s.aspx?sm=v0jDEx3lUJ1vtrW6Y6ZobA_3d_3d
Kind Regards
Justin Ryan
Accessibility and Inclusion Manager
Southeastern,
Floor 3, Friars Bridge Court,
41-45 Blackfriars Road ,
London , S.E.1 8PG
0207 620 5536
